Questions,answered.

Send your medical reports on WhatsApp or through the form on our website. Specialists review them, and we share a written plan with recommended hospitals, the expected length of stay and a cost estimate.

Yes. Your first online consultation is free, and you are under no obligation to travel.

Your latest medical reports and scans, a short note about your condition, and a passport copy if you plan to travel. Each treatment page lists exactly what to send.

We work Monday to Saturday, 9am to 7pm. A coordinator replies on WhatsApp, and business enquiries receive a reply within 24 hours on working days.

Yes. Once your reports are reviewed, we explain the options in each country, including waiting time, cost and travel, and you decide.

It depends on your treatment, how long you can be away, your budget and where you live. We compare both for your case. See destinations.

Yes. We work only with internationally accredited hospitals in the UAE and India.

Yes. Our team is based in the UAE, and we have branches in India. A coordinator meets you on arrival wherever you are treated.

Yes. We arrange the hospital letters needed for a medical visa to the UAE or India and guide you through the application, for you and the family members travelling with you.

In the UAE, a licensed hospital sponsors a patient entry permit, and GCC citizens need no visa. In India, patients apply online for an e-Medical visa with a hospital letter. Rules depend on your passport, so we confirm them for your case. See visa and travel.

Yes. Most patients travel with one or two family members. We arrange visa letters for companions and a stay near the hospital for everyone.

It depends on your treatment, the hospital's schedule and your visa. Your coordinator gives you a timeline with your written plan.

Tell your coordinator as early as you can. We work with the hospital to move your appointments and update your travel.

Costs depend on your diagnosis, the procedure, the hospital and how long you stay, so we don't publish fixed prices. You receive a written estimate before you decide.

[Sahast to confirm its fees, if any, and what they cover]

[Sahast to confirm how patients pay the hospital, for example deposit and payment methods]

It depends on your insurer and policy, so please check with them before you travel. [Sahast to confirm what support it gives with insurance paperwork]

Your specialists speak English. Our coordinators help with interpretation during consultations, including Arabic.

We arrange hotels or apartments near the hospital, suited to how long you need to stay and who is travelling with you.

One coordinator meets you on arrival and stays with you through admission, appointments and treatment. You can contact them any time.

Yes. Your reports are shared only with the specialists reviewing your case. See our privacy policy.

Your coordinator stays in touch. We arrange video follow-ups with your treating doctor and share your discharge summary and reports with your doctor at home.

Your treating doctor advises when it is safe to fly. Your written plan includes the expected length of stay, so you can plan your return.

Hospitals, government institutions, pharmacies, distributors and importers. Prescription medicines and APIs are supplied only to licensed buyers.

Send your product list with strengths and quantities through our business enquiry form, on WhatsApp, or to info@sahastglobal.com.

Yes. Temperature-sensitive products are stored in monitored refrigerators and shipped in insulated containers with coolant packs.

We have shipped to Latvia, Malaysia, Singapore, Bangladesh, the United Kingdom, the United States and Ghana. Tell us your destination and we will confirm what can be supplied there.

It depends on the product and the destination. Share your requirement and we will confirm the minimum quantity with your quote.