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How your treatmentjourney works.

Five steps, from sharing your reports to recovering at home. One coordinator handles the details and stays with you throughout, so you always know what happens next.

Visa and travel

Your journey at a glance

Step 1

Share your reports

Send your medical reports and scans on WhatsApp or through our form. It takes a few minutes, and a coordinator is assigned to your case.

What you do

  • Send your latest reports, scans and test results
  • Tell us about your symptoms and treatment so far
  • Share a passport copy if you plan to travel

What we do

  • Assign one coordinator to your case
  • Check nothing important is missing
  • Share your reports only with the specialists reviewing them

Not sure what to send? Each treatment page lists the reports we need.

Step 2

Get your specialist plan

Specialists review your case, and your first online consultation is free. You then receive a written plan to compare and decide.

What you do

  • Join a free online consultation and ask your questions
  • Compare the options in the UAE and India
  • Decide where and when, with no obligation

What we do

  • Arrange the specialist review
  • Send a written plan: hospital, treatment and length of stay
  • Include a cost estimate before you commit

Step 3

Visa and travel

Once you approve your plan, we arrange the hospital letters for your visa and plan the trip for you and your family.

What you do

  • Apply for your visa with the letters we send
  • Confirm your travel dates
  • Pack your documents and medicines

What we do

  • Arrange visa invitation letters for you and companions
  • Help with flights and airport pickup
  • Book a stay near the hospital

Read how visas work in the UAE and India below.

Step 4

Treatment in the UAE or India

Your coordinator meets you on arrival and stays with you through admission, appointments and treatment.

What you do

  • Focus on your treatment and recovery
  • Ask your coordinator anything, any time
  • Keep your family updated

What we do

  • Meet you at the airport and take you to the hospital
  • Help with admission and hospital paperwork
  • Help with interpretation during consultations

Step 5

Recovery and follow-up

When your doctors are happy for you to fly, we plan your journey home. Your care continues after you leave.

What you do

  • Follow your recovery plan and medicines
  • Join video follow-ups with your doctor
  • Share updates with your coordinator

What we do

  • Collect your discharge summary and reports
  • Arrange your return journey
  • Share reports with your doctor at home

Visa and travel

Medical visas, made simple

We send the hospital letters you need and guide you through the application, for you and the family members travelling with you.

Treatment in

United Arab Emirates

  • Patient entry permitSponsored by a UAE-licensed hospital, which applies on your behalf.
  • Companion permitFamily members travelling with you can apply for a companion permit.
  • GCC citizensCitizens of GCC countries do not need a visa to enter the UAE.

Treatment in

India

  • e-Medical visaApplied for online, with an invitation letter from the hospital.
  • e-Medical Attendant visaUp to two family members can travel with you on an attendant visa.
  • Follow-up visitsThe e-Medical visa allows more than one entry, for treatment that needs return visits.

Visa rules change and depend on your nationality. We confirm the current requirements for your case before you apply.

Everything we arrange for you

So you and your family can focus on treatment, not logistics.

Visa letters

For you and your companions.

Flights

Help booking dates that suit your plan.

Airport pickup

Met on arrival, whatever the hour.

Stay near the hospital

Hotels or apartments for longer stays.

Local transport

To and from appointments.

Local SIM card

So family at home can reach you.

Interpretation

Help during consultations.

Meals

Help finding food you are used to.

Before you fly

Your travel checklist

Tick off each item as you pack. Your coordinator will confirm anything extra your treatment needs.

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Questions about the journey

If your question isn't answered here, send it to us on WhatsApp.

See all questions

Prefer to ask directly?

A coordinator will reply on WhatsApp. You can also call us on +971 58 518 6875.

It depends on your treatment, the hospital's schedule and your visa. Your coordinator gives you a timeline with your written plan, so you can plan time off and travel.

Yes. Most patients travel with one or two family members. We arrange visa letters for companions and a stay near the hospital for everyone.

Yes. Your first online consultation is free, and you are under no obligation to travel.

Yes. Your specialists speak English, and your coordinator helps with interpretation during consultations.

Tell your coordinator as early as you can. We will work with the hospital to move your appointments and update your travel.

Your coordinator stays in touch. We arrange video follow-ups with your treating doctor and share your discharge summary and reports with your doctor at home.

Ready for step one?

Share a few details for a free online consultation. WhatsApp opens with your message ready, and you can attach your reports in the chat.

Book a free online consultation

Takes about a minute.

Free consultation, no obligation Prefer to call? +971 58 518 6875
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